Benchmarking and
Best Practice Research
Calyptus Group provides benchmarking and best practice services to clients in the public and private sectors. We use a proprietary process to identify, collect, store, evaluate, and apply best practices for client use. We distinguish benchmarking from best practices:
Benchmarking, we research how others perform key processes
Best practices, we determine that a specific process or practice achieves better results than others
We have completed benchmarking studies in the following areas:
Inventory Management
Procurement
Asset Management
Lean Management
Manufacturing
Customer Service
Metrics and scorecards
Quality Assurance
Transit Management
Maintenance
Calyptus has a 32-year database that captures best practices. This database is updated after each completed project. Our services start with identifying the processes or areas for evaluation, continue with assessing the client’s performance, and conclude with conducting primary and secondary research to benchmark and fine-tune best practices for the client.
