Calyptus Consulting Group, Inc. provides benchmarking and best practice services to clients in the public and private sectors. We use a proprietary process to identify, collect, store, evaluate, and apply best practices for client use. We draw a distinction between benchmarking, where we research how others perform key processes, and best practices, where we determine that as specific process or practice achieve better results than other. We have completed studies in the following areas:
- Inventory Management
- Procurement
- Asset Management
- Lean Management
- Manufacturing
- Customer Service
- Metrics and scorecards
- Quality Assurance
- Transit Management
- Maintenance
Calyptus has a database spanning 22 years that has captured best practices. This database is updated as a result of each completed project. Our services start with the determination of the processes or areas for evaluation, continue with the evaluation of the client’s performance, then completed by conducting primary and secondary research to benchmark and fine best practices for us by the client.