Calyptus Consulting Group, Inc. provides benchmarking and best practice services to clients in the public and private sectors. We use a proprietary process to identify, collect, store, evaluate, and apply best practices for client use. We distinguish benchmarking, where we research how others perform key processes, and best practices, where we determine that a specific process or practice achieves better results than others. We have completed studies in the following areas:
Inventory Management
Procurement
Asset Management
Lean Management
Manufacturing
Customer Service
Metrics and scorecards
Quality Assurance
Transit Management
Maintenance
Calyptus has a 32-year database that captures best practices. This database is updated after each completed project. Our services start with determining the processes or areas for evaluation, continue with the assessment of the client’s performance, and are completed by conducting primary and secondary research to benchmark and fine-tune best practices for the client.